Privacy Policy

1. Introduction

Anlyon ("we," "our," or "us") operates Anlyon Relay, a cloud-based HTTP queue and messaging service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, API, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and billing information when you create an account
• API Usage Data: HTTP requests, message payloads, schedules, and configuration data you submit through our API
• Support Communications: Information you provide when contacting our support team
• Payment Information: Processed securely through our third-party payment processors (we do not store full credit card details)

2.2 Automatically Collected Information

• Usage Data: API call logs, request timestamps, response codes, error rates, and performance metrics
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to track activity on our website and maintain your session
• Analytics Data: Website usage patterns, feature adoption, and user behavior analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and send related information, including confirmations and invoices
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and provide customer support
• To monitor and analyze usage patterns and trends to improve user experience
• To detect, prevent, and address technical issues, fraud, or security threats
• To comply with legal obligations and enforce our Terms of Service
• To send you marketing communications (with your consent, which you can opt-out of at any time)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (e.g., AWS, Google Cloud)
• Payment processors (e.g., Stripe for processing pay-as-you-go charges)
• Analytics and monitoring services
• Customer support platforms
• Email delivery services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period thereafter
• API Usage Data: Retained according to your plan (free or pay-as-you-go) and our data retention policies
• Billing Records: Retained as required by law (typically 7 years) for usage-based billing and invoices
• Support Communications: Retained for up to 3 years after the last interaction

You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

7.2 Correction and Deletion

You can update or correct your account information at any time through your account settings. You may also request deletion of your personal information, subject to legal retention requirements.

7.3 Opt-Out Rights

You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly. You can also manage cookie preferences through your browser settings.

7.4 GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to object to processing of your personal data
• Right to restrict processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

7.5 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your personal information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your information when transferred internationally.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through our Service for significant changes.

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: